Delete your Anvil account

Anvil is operated by IRO Solutions LLC. This page explains how to have your Anvil account and its data deleted, and exactly what goes and what stays.

Ask us to delete it

Email support@anvilsales.com from the address you sign in with, with the subject Delete my account. Sending from your own sign-in address is how we confirm the request is really yours; if you cannot, say so in the message and we will verify another way before deleting anything.

We action requests within 30 days and email you when it is done.

What is deleted

• Your login and profile — name, email address, and your membership of your team.
• The business records in your team: contacts, organizations, deals, jobs, tasks, quotes, invoices, receipts, and price lists.
• Files you uploaded: job photos, documents, and signed contract PDFs.
• Your subscription record. Cancel the subscription itself in Google Play or the App Store — deleting the account does not stop billing on its own.

What is kept, and why

• Records we are legally required to retain, such as invoices and tax records relating to your own subscription payments.
• If you belong to a team you do not own, business records belong to that team and stay with it — we remove you and your personal details, not your employer's customer list.
• Backups roll off on their own schedule and are fully purged within 90 days.

If you own a team with other members

Deleting the owner deletes the whole team and every member's access with it. Tell us in your email if you would rather hand ownership to someone else first, and we will do that instead.

Deleting from inside the app

On iOS you can delete your account directly in Settings, without emailing us. The Android app does not offer this yet, so email is the route there.

Questions about what we hold are answered in the Privacy Policy.